Privacy Policy
This is the privacy notice of Embroidery Direct. We respect your privacy and are committed to protecting your personal data. This privacy notice explains how we look after your personal data when you visit our website and tells you about your privacy rights and how data protection law protects you.
Who We Are and Important Information
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how Embroidery Direct collects and processes your personal data, including any data you provide through our website when you sign up for our newsletter, purchase a product, or make an enquiry.
This website is not intended for children, and we do not knowingly collect data relating to children. Please read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you.
Data controller(s):
Embroidery Direct is the controller and responsible for your personal data (referred to as “Embroidery Direct”, “we”, “us”, or “our” in this privacy notice). Our contact details are info@embroidery-direct.co.uk, 7, Sovereign Business Park, Albert Dr, Burgess Hill RH15 9TY, UK. For all data matters, contact us at this address.
The Personal Data We Collect About You
We collect, use, store, and transfer different kinds of personal data about you. This includes Identity Data (First Name, Last Name), Contact Data (Billing Address, Delivery Address, Email Address, Telephone Number, Company Name), and more as outlined in the full policy on our website.
How We Collect Your Personal Data
We use different methods to collect data from and about you, including through direct interactions where you may provide your Identity, Contact, and Financial Data.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the performance of a contract with you, for our legitimate interests, and for compliance with legal or regulatory obligations.
International Transfers
We do not transfer your personal data outside the European Economic Area (EEA).
Data Security
We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
You have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
Changes to This Notice and Your Duty to Inform Us of Changes
This version was last updated on [Date of Last Update]. Please keep us informed if your personal data changes during your relationship with us.
Queries, Requests, or Concerns
To exercise all relevant rights, queries, or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our Data Protection Officer at Embroidery Direct’s address or via info@embroidery-direct.co.uk.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners’ Office.